Payment Policy – MYTOPIX

Effective Date: February 19, 2025

At MYTOPIX, we strive to provide a seamless and secure payment experience. This Payment Policy outlines the accepted payment methods, billing processes, and other essential information to ensure transparency and customer satisfaction.

1. Accepted Payment Methods

We accept the following secure and convenient payment methods:

✅ Credit & Debit Cards

  • Visa
  • Mastercard
  • American Express
  • Discover

✅ Digital Wallets

  • PayPal
  • Apple Pay
  • Google Pay

✅ Other Payment Options

  • Shop Pay
  • Klarna (for eligible orders with installment payments)

📌 Note: All transactions are processed securely using advanced encryption to protect your financial information.

2. Payment Process

When you place an order on MYTOPIX, the following steps occur:

  1. Order Confirmation: You will receive an email confirming your order details immediately after successful payment.
  2. Payment Authorization: Payments are pre-authorized at the time of purchase and charged when your order is confirmed.
  3. Invoice: An electronic receipt will be sent to your registered email address.

3. Currency and Pricing

  • All prices on MYTOPIX are displayed in USD (United States Dollar).
  • Payments made in other currencies will be converted at the current exchange rate set by your payment provider.
  • Prices include applicable taxes where required unless specified otherwise.

4. Payment Security

We prioritize data privacy and payment security by implementing:

✅ SSL Encryption: All transactions are protected with 256-bit Secure Socket Layer (SSL) encryption.
✅ PCI Compliance: We adhere to the Payment Card Industry Data Security Standards (PCI DSS).
✅ Fraud Prevention: Orders may undergo verification to protect against unauthorized transactions.

📌 Your payment information is never stored on our servers.

5. Installment Payment (Klarna)

We offer flexible installment payment options through Klarna:

  • Pay in 4: Split your payment into 4 interest-free installments.
  • Monthly Financing: Spread payments over 6 to 24 months (subject to Klarna’s approval).

📌 Eligibility: Klarna availability is determined at checkout and may be subject to a credit check.

6. Failed or Declined Payments

If your payment is declined:

  1. Ensure that your billing details (address, card number, CVV) are accurate.
  2. Confirm that you have sufficient funds or credit limit.
  3. Contact your bank or payment provider for assistance.

If issues persist, contact our support team at contact@mytopix.xyz.

7. Refunds and Payment Reversals

Refunds are processed according to our Refund and Return Policy.

✅ Refunds are issued to the original payment method.
✅ Processing times may vary:

  • Credit/Debit Cards: 5-10 business days
  • PayPal & Digital Wallets: 2-5 business days

8. Payment Disputes

If you believe there is an error with your payment:

  1. Contact us at contact@mytopix.xyz with your order number and payment details.
  2. We will investigate and provide a resolution within 5 business days.

9. Contact Us

For any payment-related inquiries, please contact us: